Shipping and Delivery at PREMIUM SOCCER

How Can I Check My Order's Progress?

Once your order is packaged, a shipping confirmation along with a tracking number will be sent to your email. This tracking number enables you to monitor the status of your order conveniently.  

How Do I Track My Order?

Track your order in real-time by using the either the tracking number we provide via email or by clicking on the order status page. Have your email and order number ready.

When will I receive my order?

Orders placed by before 15:00 EDT, Monday through Friday, are typically shipped out the same day. Delivery times generally range from 2 to 7 business days, depending on your location and the shipping method selected.  

Note: Delivery may be delayed during holidays or due to severe weather conditions.

What are the shipping costs? 

Shipping is free for orders over CAD 175. For orders up to CAD 175. Our shipping rates in CAD for expedited and priority shipping are as follows;

Quebec & Ontario: (Same-Day Shipping, before 15:00 EDT)

  • Canada Post Expedited (2-4 business days) $9.95
  • Canada Post Priority (1-3 business days) $19.95

Rest of Canada: (Same-Day Shipping, before 15:00 EDT)

  • Canada Post Expedited (3-7 business days) $19.95
  • Canada Post Priority (2-5 business days) $24.95

Note: Orders are generally processed and dispatched the same day or within one working day.

Is In-Store Pickup Available for Online Orders at Premium Soccer?

Absolutely! Take advantage of our convenient in-store pickup option for your online orders at Premium Soccer. Simply provide our Saint-Laurent store address as the shipping address. We'll have your order ready and waiting for you:

In-Store Pickup Details :

  • Location for Pickup : PREMIUM SOCCER, 7135 Route Transcanadienne, Saint-Laurent, QC, H4T 1A2
  • Shipping Fee : None! Enjoy this complimentary service on us.

What Countries Do You Ship To?

Currently, we ship only within Canada, focusing on providing the best possible service to customers nationwide. 

Can I Cancel My Order Before Shipment?

Change your mind?
Yes, as long as your order hasn't been shipped. Cancel directly from your order details or contact us at csr@premiumsoccer.com with your order number.

Can I Modify My Order After It Has Been Placed?

Once an order is placed, it cannot be modified. However, if you wish to modify your order before it has shipped, you may do so by contacting csr@premiumsoccer.com with your order number or by simply replying to your order confirmation!

Incorrect Shipping Address – What's Next?

To update your shipping address, please send an email to csr@premiumsoccer.com with your order number or simply reply to your order confirmation!

If your order has already been shipped, we will not be able to redirect your package.

Please note: Premium Soccer is unable to send messages to Canada Post delivery drivers. Any specific delivery instructions or communications must be made directly with Canada Post by the customer. Unfortunately, we do not have the ability to pass on individual messages or contact delivery personnel on your behalf.