Shop worry-free with Premium Soccer's Return & Refund Policy. For online purchases, you have a 30-day window, and for in-store buys, a 14-day period to return items if they don't meet your satisfaction.

Return Criteria :

• Condition : Items must be unused, unworn and unwashed, with original packaging and tags.
• Non-returnable Items : Personalized gear, custom prints, gift cards, certain wearables, and final sale items.
• Exchange Method : Treat exchanges as new orders; return the original item and reorder.

No, we don't accept returns beyond 30 days for an online purchase.

No, we don't accept returns beyond 14 days for an in-store purchase.

Products must be returned unused, unworn and unwashed, in their original condition with all tags and packaging intact. We carefully inspect each return and reserve the right to deny refunds or exchanges for items that do not meet these criteria.

Personalized items, custom jerseys, gift cards, and certain types of wearables such as socks and sports bras are final sale and cannot be returned. Sale items are also deemed final and are not eligible for returns or exchanges.

We encourage you to review your choices carefully before completing your purchase. For any questions about product details or sizing, our team is eager to assist at csr@premiumsoccer.com, ensuring you feel confident in your final sale selections.

If you're eyeing items marked as 'final sale' at Premium Soccer, please note that these purchases are not eligible for returns or exchanges. Final sale products are offered at discounts, and as such, all sales are final.

We encourage you to review your choices carefully before completing your purchase. For any questions about product details or sizing, our team is eager to assist at csr@premiumsoccer.com, ensuring you feel confident in your final sale selections.

No, customized jerseys are considered final sale items and are not eligible for an exchange or a return. 

To initiate a return, simply fill out the return form - Get Return Form - and send the items back using a traceable shipping method. Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect merchandise.

Exchanges at PREMIUM SOCCER are processed as new orders. Purchase the new item and return the original product according to our return guidelines. Upon receipt and inspection, we will refund the original form of payment.

Once your return is received and inspected, refunds are processed back to the original payment method within three business days. You will receive email confirmation of your refund.

For damaged or defective items, please reach out to us immediately at csr@premiumsoccer.com . We're here to ensure your satisfaction.

A manufacturing defect at Premium Soccer refers to any unintended flaw in the design or production process of our products. These are errors that occur during manufacturing, leading to a product that does not meet the high standards for quality and performance.

Identifying a Manufacturing Defect :

• Unintended Flaws : Issues that were not part of the product's design or expected outcome.
• Quality Assurance: each product is designed to meet specific standards; deviations due to manufacturing errors fall under defects.
• Exclusions : damage resulting from misuse, lack of proper care, accidents, or normal wear and tear does not qualify as a manufacturing defect.

Next Steps for Defective Products :

Should you receive a product from us that you believe has a manufacturing defect, please don't hesitate to reach out immediately at csr@premiumsoccer.com. Our team is committed to resolving such issues promptly, ensuring your
satisfaction with every purchase.

Our warranties follows our manufacturers’ warranty. If your product is damaged or defective, we submit a claim within 30 days of your purchase. The specified brand makes the final decision on whether or not the claim is approved as a manufacturing defect.

It's important to remember that this warranty covers manufacturing defects and does not extend to issues arising from misuse, lack of proper care, accidental damage, or normal wear and tear.

Our customer service team is here to assist you with any questions or issues. Contact us at csr@premiumsoccer.com for support. At PREMIUM SOCCER, your complete satisfaction is our goal.