Premium Soccer is legally authorized by the brands featured on this website to sell their products. All items displayed on this website are guaranteed to be 100% genuine. If you have any concerns regarding the origin and authenticity of any product, please reach our to us directly at csr@premiumsoccer.com, and we would be pleased to review it with you.

We do not assert ownership of any trademarks that are not under our ownership. Product names, logos, brands, and other trademarks associated with products featured on this website belong to their respective owners. 

At this time, we do not offer student discounts. We regularly run promotions and special offers— be sure to follow us on all socials and subscribe to our newsletter for updates. 

To subscribe to our newsletter, simply scroll to the bottom of any page on the Premium Soccer website and enter your email address in the subscription box. You'll be the first to hear about new arrivals, exclusive offers, and promotions.

To unsubscribe from our newsletter, simply click the “unsubscribe” link at the bottom of any Premium Soccer email or send us a message at csr@premiumsoccer.com

Absolutely! Our physical store is located at :
- PREMIUM SOCCER
- Address : 7135 Route Transcanadienne, Saint-Laurent, QC, H4T 1A2

For store hours, directions, and the latest updates on in-store events, please check our website or reach out to us directly at csr@premiumsoccer.com.

Yes, gift card can be purchased online and in-store. 

Your questions are important to us! If you didn't find the answers you were looking for, please don't hesitate to contact us directly at csr@premiumsoccer.com. Your feedback helps us improve our service and FAQ section.

Once your order is packaged, a shipping confirmation along with a tracking number will be sent to your email. This tracking number enables you to monitor the status of your order conveniently. 

Track your order in real-time on our website by using the tracking number we provide via email.

Orders placed by before 3:00PM EDT, Monday through Friday, are typically shipped out the same day.  Delivery times generally range from 3 to 7 business days, depending on your location and the shipping method selected.  

Note: Delivery may be delayed during holidays, shipping companies strikes, or due to severe weather conditions.  

To ensure accuracy and protect of your personal information, we do not process orders by phone. At this time, we only accept orders through our secure online store or in person at our physical location in Saint-Laurent, QC. If you need help placing an order, feel free to contact us at csr@premiumsoccer.com— we're happy to assist you.

Absolutely! Take advantage of our convenient in-store pickup option for your online orders at Premium Soccer. At the checkout, please provide our Saint-Laurent store address as the shipping address. We'll have your order ready and waiting for you 

In-Store Pickup Details:  

• Location for Pickup:  PREMIUM SOCCER, 7135 Route Transcanadienne, Saint-Laurent, QC, H4T 1A2 
• Shipping Fee:  None! Enjoy this complimentary service on us. Any shipping charges will be fully refunded. 

Shipping is free for orders over CAD 175. For orders up to CAD 175. Our shipping rates in CAD for expedited and priority shipping are as follows;

Quebec & Ontario: (Same-Day Shipping, before 15:00 EDT)

• Canada Post Expedited (2-4 business days) $9.95
• Canada Post Priority (1-3 business days) $19.95

Rest of Canada: (Same-Day Shipping, before 15:00 EDT)

• Canada Post Expedited (3-7 business days) $19.95
• Canada Post Priority (2-5 business days) $24.95

Note: Orders are typically handled and shipped out the same day or up to 1 business day.

Yes, we do offer expedited shipping for urgent orders. The cost for this service is:

• Quebec & Ontario: $19.95
• Rest of Canada: $24.95

Note: Orders are typically handled and shipped out the same day or up to 1 business day.

Currently, we ship exclusively within Canada, aiming to provide the best service nationwide.

Yes, as long as your order hasn't been shipped. Cancel directly from your order details or contact us at csr@premiumsoccer.com with your order number and reason for cancelation.

Unfortunately, modifications are not possible. However, you have the option to cancel your order and place a new one with the desired modifications. 

Quickly update us with the correct address by emailing csr@premiumsoccer.com. Please note that once the package has been shipped, we are unfortunately unable to redirect your order.

Note : Once shipped, we cannot redirect your package.

Note: Premium Soccer is unable to send messages to Canada Post delivery drivers. Any specific delivery instructions or communications must be made directly with Canada Post by the customer. Unfortunately, we do not have the ability to pass on individual messages or contact delivery personnel on your behalf.

Choose from a wide range of payment options including Visa, Mastercard, Sezzle, and several digital wallets for a seamless purchase experience.

Sales tax is automatically calculated based on the shipping address, in accordance with applicable provincial tax laws.

Absolutely. We prioritize your security, using Shopify to encrypt and protect your credit card information. 

Experiencing a hiccup at payment? At premium soccer, we prioritize secure transactions by partnering with a reputable third-party payment processor. Payments may be declined due to various factors related to your credit card's risk assessment, such as unusual activity or an error in entry. Occasionally, your credit card issuer may decline the transaction for reasons including insufficient funds or suspected fraud. 

 If you face any issues, please first confirm the details you've entered and check with your credit card company. If everything seems in order, and you continue to experience difficulties, contact our customer support team at csr@premiumsoccer.com.  

At premium soccer, we strive for pricing consistency across all our platforms. You'll find that the majority of our products carry the same price tag, whether you shop online or visit our store in person. We work diligently to synchronize our prices so that you can shop with confidence, knowing you're getting the best value no matter how you choose to purchase.  

• Synchronization:  our online and in-store prices are usually identical, reflecting our commitment to fair and transparent pricing. 
• Infrequent variations:  on the rare occasion, prices may differ due to imminent updates or promotional events that are yet to be reflected across all channels. 

If you encounter any discrepancies or have questions regarding pricing, please feel free to contact us at csr@premiumsoccer.com. 

Any gift card you buy from us online can seamlessly transition to in-store purchases. 

Note: If there’s any remaining balance after your in-store purchase, it will be transferred to a physical gift card for future use. 

For all inquiries related to returns or refunds, please refer to our full return policy.

You can always exchange or return an item purchased online at the store. Please note that the refund will be processed directly though our online system and credited back to your account. To verify whether an item is eligible for a return or exchange, please refer to our return policy.

For all inquiries related to product warranty, please refer to our full return policy.

Our warranty align with those provided by our manufacturers. In the case of damaged or defective product, we initiate a claim within the 30 days following your purchase. The final decision on the approval of the claim rests with the specified brand. It is important to note that that defects do not encompass damage caused by misuse, improper care, accidental damage, or “regular wear-and-tear”. 

At Premium Soccer, we prioritize accuracy and customer satisfaction with every order. To enhance our quality control, we've equipped our warehouse with high resolutions cameras. This setup ensures we meticulously monitor and verify the accuracy of your order during the picking and packing stages, aiming to eliminate any discrepancies before your items are dispatched.  

If you believe your order is incomplete or incorrect, please contact us immediately at csr@premiumsoccer.com.

Please contact us at csr@premiumsoccer.com or reply to your order confirmation. Be sure to provide pictures to allow for quicker resolution.

A manufacturing defect refers to any unintended flaw in the design or production process of our products. These are errors that occur during manufacturing, leading to a product that does not meet the high standards for quality and performance.  

Identifying a manufacturing defect:  

• Unintended flaws:  issues that were not part of the product's design or expected outcome. 
• Quality assurance:  each product is designed to meet specific standards; deviations due to manufacturing errors fall under defects. 
• Exclusions:  damage resulting from misuse, lack of proper care, accidents, or normal wear and tear does not qualify as a manufacturing defect. 

Next steps for defective products:  

Should you receive a product from us that you believe has a manufacturing defect, please don't hesitate to reach out immediately at csr@premiumsoccer.com.  

Our online selection mirrors the inventory available at our physical store, with updates made daily to ensure you have the latest options. If you don't see the product you're looking for, it may be out of stock or on its way to our store.  

For the most up-to-date information on product availability, or to inquire about upcoming stock, please don't hesitate to get in touch. You can reach out to us at csr@premiumsoccer.com or give us a call at 514-956-1000.  

We are unable to hold or reserve products for in-store pick up, as we strive to ensure that all customers have equal access to our newest and most in-demand soccer gear.

Absolutely! Premium Soccer is your go-to destination for official and personalized soccer jersey lettering. We source our lettering directly from authorized US and UK suppliers, ensuring that all names and numbers are authentic and match professional standards. Please note that customized jerseys are final sale and cannot be returned or exchanged. For further information or to request customization, please reach out to us at csr@premiumsoccer.com or come see us in store.

Customization services are available exclusively for jerseys purchased from Premium Soccer.

Customization generally costs around 50 CAD plus tax, though rates can vary depending on the specifics of your request.

We source our lettering directly from authorized US and UK suppliers, ensuring that all names and numbers are authentic and match professional standards. If the lettering is in stock, your customized jersey will ship the same day. For special orders, please expect a turnaround time of three weeks or more.

No, customized jerseys are considered final sale items and are not eligible for an exchange or a return.

For a detailed guide on how to return items and information about our refund process, please visit our Returns page.

The different tiers and price ranges of soccer cleats generally reflect factors like material quality, design, durability, and performance features. Higher-tier cleats often offer advanced technologies for better comfort, traction, and speed, while lower-tier options are usually designed for more casual or beginner players. 

To better understand the differences between these tiers and help you make an informed decision, we recommend reading our detailed blog post on the subject.

The best soccer cleats for your position depend on factors like the type of movement required, traction, and comfort needed during the game. For example, attackers often prioritize speed and agility, while midfielders need a balance of control and comfort. Defenders may look for cleats that provide stability and support. 

To help you choose the best cleats based on your position, we’ve created a detailed guide. You can check it out in our blog post.